.New research launched recently by Blancco Technology Group (LON: BLTG), the industry standard in data erasure and mobile device diagnostics, explores enterprise perspectives on e-waste and highlights both the e-waste and sustainability challenges and opportunities that the COVID-19 pandemic has created.
Blancco’s study, The Rising Tide of E-waste, produced in partnership with Coleman Parkes, reveals nearly half (47%) of large global enterprises created roles responsible for implementing and ensuring compliance with e-waste policies specifically to deal with e-waste issues generated from the COVID-19 pandemic.
The E-Waste impact of working from home
The purchases of new technology to facilitate employees’ move to remote work this year sparked data security and e-waste fears. Businesses increased the volumes of devices they own and ultimately the amount of data that resides on them.
Blancco’s study revealed that nearly all enterprises (97%) had to purchase laptops. About 75% bought new devices to deal with the mass exodus from traditional offices to home office environments.
However, the study found that 78% of respondents agreed with the statement, “COVID-19 caused unnecessary short-term investment in technology, which will leave us at risk with data being stored on a wide range of devices.” This demonstrates an awareness of security risks among decision makers.
The challenges to come
Enterprises will inevitably face challenges following the switch to remote working. However, it remains imperative to employ appropriate methods of data sanitization when new devices are eventually decommissioned. If enterprises fail to do this, they run the risk of data breaches and regulatory penalties.
Aiming to understand how these new challenges might be overcome, the survey explored current approaches to e-waste management. While 44% of respondents did have an e-waste policy in place, it was not yet being communicated or implemented.
However, the survey identifies that e-waste initiatives often struggle within the modern enterprise due to a lack of ownership around the communication of the policies and in their implementations and compliance.
Alan Bentley’s take
“The flood of technology investment which followed the beginning of the pandemic has created clear issues for both e-waste and secure data management,” said Alan Bentley, President of Global Strategy at Blancco. “The switch to remote work spurred on a wave of new device purchases, but these new, widely distributed devices have left enterprises feeling vulnerable. It’s fascinating that so many businesses have implemented roles to manage the e-waste issue resulting from COVID-19, demonstrating corporate social responsibility (CSR), but also their concern around how these devices will be dealt with when they reach end-of-life.
“It’s crucial that this issue is not overlooked and that these devices are appropriately disposed of. But it’s just as crucial to ensure the safeguarding of sensitive data during that process.
Appropriate data sanitization might at times be overlooked as an element of e-waste policies, but it is the perfect opportunity to engage data management best practices. Because not only will this reduce environmental impact, it will also remove the risk of a data breach when disposing of devices at end-of-life.”
The report concludes that enterprises must rethink their device management practices. It is now more important than ever that enterprises include end-of-life device and data management best practices within e-waste policies.
Key global findings from the report:
· 92% of enterprises agree with the statement, “We must take a serious view on ensuring all devices used to equip the workforce throughout the COVID-19 pandemic are appropriately stored and disposed of.”
· 47% of enterprises are “uncertain” about how best to communicate e-waste policies. The task of being responsible for e-waste and CSR policy communications lacks ownership exacerbates the need. Indeed, 39% said the reason their e-waste policies hadn’t been communicated was because no one had taken control of them.
· 35% of enterprises said their organizations carried out physical destruction on end-of-life equipment because it’s viewed as better for the environment.
· Asked what will happen to the devices when no longer required, 28% said laptops would be erased and resold. A further 27% said they would be erased to be reused internally. An additional 12% said they would be erased and recycled, and 9% will send them to an ITAD.
For full analysis, read The Rising Tide of E-Waste report here: https://www.blancco.com/the-rising-tide-of-e-waste.