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One-Third of Employees Are Frustrated by Technology at Work: Here’s What You Can Do Differently

October 11, 2021
By Corey Noles

Did you know that one in three employees are frustrated by work-related technology? Less than half of them report that their organizations place importance on implementing technologies that make work easier.

Many others claim that technology at work makes their job harder. Many business leaders don’t engage employees in the different steps of making technology decisions. In the end, they create problems instead of solving them. Here are a few ways you can do things differently.

1. Invest In One Platform

Invest in integrated technology that can help you balance necessary features with ease of use. When your employees need to access programs for communication, reminders, or work management, they should be able to refer to one platform. 

They shouldn’t have to navigate through a maze of various resources to get what they want. 

With the increasing popularity of social media, people interact with technology in various ways. With the universality of Facebook, for example, most employees can find their way around simple software. Therefore, providing them with similar software platforms is a great idea. They’ll enjoy using it, and it can save a lot of time. 

2. Provide Employees With Tools that Work

You want your employees to have access to tools that work, not tools that make work. After all, technology is supposed to make work easier. Whether it’s a tool for promoting collaboration or managing benefits, it should not create more work for your employees.

With enhanced tools, your team will easily manage work schedules, pay, and teams. Simplified technology reduces stress for your employees and makes them less overwhelmed. 

3. Manage In Person

Electronic correspondence can be tiring. In some instances, it can be detrimental to one’s health. The term ‘telepressure’ was coined by the Journal of Occupational Health Psychology.

It describes the urge to respond to messages and emails as quickly as possible. Many employees who have this urge are reported to have a poorer sleep quality. They are also more likely to miss work for health-related issues. 

Avoid bombarding your employees with messages and emails. Instead, set clear expectations and encourage them to manage their workload efficiently. Set specific times for members of your team to address messages and emails. This way, they can get their work done without dealing with telepressure. 

Although in-person meetings get a bad rap, they can promote efficiency and productivity. The secret is to conduct them within specified periods. Consider using management platforms to help employees take notes and create agendas during your team discussions. 

4. Provide Easy Access to Things They Need

Employees should be able to access whatever they need to do their jobs easily. With a good pay stub creator, for example, they should be able to access lost pay stubs. Professional accountants create the best paystubs, so you can rely on them for accurate calculations. Identify your employees’ needs and provide fast and effective solutions. 

5. Don’t Experiment Too Much

Experimenting is essential, but you must know when to stop. Undue experimentation may eventually cause hindrance and slow down your employees. If you spend a lot of time experimenting, you have to spend a lot of time training team members.

When you find a tool or resource that works for you, stick with it. Start looking at other options only when you need to take advantage of new features. If every new shiny toy excites you, technology will become a hindrance rather than a tool. 

Every workplace is now embracing digital technology. However, technology can have its challenges when misused. Simple things you can do to maximize your technological solutions include providing easy access to what your team needs, in-person management, and offering tools that work. 

Author Bio: Corey Noles is the Managing Editor for Innovation & Tech Today. In more than two decades as a journalist, he has covered crime, MLB, business, healthcare, politics and anything else that could snag a headline.

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