Most customers expect a quick response to their questions, and offering 24-hour support is the best way to make that happen. Creating a team that can address customer issues around the clock isn’t always easy, especially if you’re a small business looking to stay competitive. That doesn’t mean you can’t consider other options...
In this new age of a digitally connected living, it is imperative for Customer Experience experts to adapt innovative technologies to meet customer expectations and deliver superior customer service across various channels.
The 2021 edition of FuturistiCX Middle East lives up to its reputation of being the biggest Customer Experience...
